Privacy Policy

Purevelmoraqx GmbH, Turbinenstraße 1, 68309 Mannheim, Deutschland. Privacy inquiries: [email protected].

We process data in accordance with the General Data Protection Regulation (GDPR) and the laws in Germany. In the event of contradictions, statutory law takes precedence.

When you order, we store your name, delivery address, email, phone number, and selected products. Card details are neither collected nor stored here. When pages load, technical information such as IP address, browser, and requests via cookies are collected.

• Contact details and delivery address of the customer, such as first and last name, street, postal code, city, email address, and phone number.
• Order history, purchased items, invoice amounts, and chosen payment method.
• Technical access data such as truncated IP address, date and time of page visit, browser type, and operating system.
• Content and records of written communications with our customer service.

• For fulfilling and delivering orders, as well as handling returns.
• For answering messages and providing shipping status updates.
• For platform security and traffic analysis.
• For product news following explicit consent. Every message can be unsubscribed from.

This site places text files in your browser. Essential cookies manage the cart and checkout; they always remain active. Analytics cookies track usage in aggregated form. We only deploy marketing elements with your permission. You can change your choices in the banner or browser. Details can be found in the Cookie Policy.

Logistics providers receive address data for delivery. Payment service providers receive dedicated transaction data. Server and analytics services operate strictly under contract on our behalf. We do not sell data.

Since Purevelmoraqx exclusively delivers to consumers within the European Economic Area, provisions of the CCPA/CPRA do not apply directly; personal data of customers is never sold to third parties or shared for monetary consideration at any time.

Order data remains stored within statutory tax and commercial requirements and is deleted thereafter. Details in your customer account remain until the account is closed. We delete analytics data after 14 months.

Under the General Data Protection Regulation (GDPR), you have the right to access under Art. 15 GDPR, rectification under Art. 16 GDPR, erasure under Art. 17 GDPR, restriction of processing under Art. 18 GDPR, and data portability under Art. 20 GDPR. You also have the right to lodge a complaint with a competent supervisory authority.

Purevelmoraqx never collects, stores, or processes credit card, debit card, or other card data at any time, as payments in the webshop are processed exclusively fee-free via cash on delivery upon arrival or via direct bank transfer.

Contact us at [email protected] or by phone at +49 621 71318340 during our business hours (Mon-Sat 09:15 - 18:00). You will receive a response within one business day.